Returns & Exchanges

At The American Gringo, we want your home to feel perfect. If you are not completely satisfied with your purchase, we offer a 30-day return window for most items in their original condition and packaging.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal and select the order you wish to return to receive a unique Return Authorization number and a prepaid shipping label.

• 2.
  Pack with Care

  Place the items back in their original manufacturer packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.

• 3.
  Ship the Item

  Affix the provided shipping label to the outside of the box and drop it off at any authorized carrier location within 7 days of receiving your label.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.